| Q - What technology does the Learners' Track use? |
A - Learners' Track uses a Content Management System built on a Microsoft ASP.NET (VB.NET) platform with a SQL Server backend database.
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| Q - How long does it take to configure and set up a Learners' Track campus? |
A - The most time consuming part a Learners Track campus is developing the content. Once that is done, it can be easily added to the campus in a matter of days.
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| Q - Can the Learners' Track campus be used to distribute other corporate materials. |
A - Learners' Track is a great way to deploy employee manuals on policies, procedures and benefits as well as new product information and pricing, newsletters and other organizational documents.
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| Q - Can I get help developing course content? |
A - Oh yes! There are a number of ways to get assistance. Our Resource Center provides you with links to the best e-learning web sites that are available. We offer courses that your team can take online to become familiar with the basics of e-learning. Our instructional design specialists offer advise, technical help and course development services.
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| Q - What types of media can be incorporated into Learners' Track courses? |
A - The CourseWizard allows you to blend all forms of media (text, image, movies and sound) into your courseware.
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| Q - How do I load content into Learners' Track? |
A - Courses are created with an easy-to-use interface, known as CourseWizard, which is intuitive enough for novice users and robust enough for instructional design professionals. The CourseWizard works with your computer and uses tools with which most business people are familiar. A template built around Microsoft Word allows you to merge your existing courseware into a format that can be uploaded (with a simple push of a button) to our servers for delivery to your learners.
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| Q - Can I change or update course content? |
A - The CourseWizard allows you to not only update your course content anytime but also to version it so that course material currently being viewed by learners is protected from changes. Versioning also gives you the ability to roll back to prior course material.
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| Q - How many learners, courses, modules can the Learners' Track campus support? |
A - The Learners' Track campus has an unlimited capacity in all areas.
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| Q - Is the Learners' Track campus available in languages other than English? |
A - Learners' Track cannot convert your courseware and campus content to other languages; however it does support localization and has the capacity to offer navigation in other languages other than English. It would be up to your courseware developers and content managers to provide material in other languages.
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| Q - What feedback is provided to the learners? |
A - After completing any form of assessment, the learner is immediately shown a summary screen which provides feedback for the answer that they chose as well as a helpful link back to the topic that relates to the correct answer to the question. Learners™ Track Knowledge Cafe offers a learner a number of tools to make the learning experience meaningful and memorable. Through Learner Services, a learner can review that summary screen again as well as get a copy of their transcript for courses taken.
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| Q - What if I do not need all these features in my Learners' Track campus? |
A - Features within your campus can be turned on and off like a light switch so that you get only features you need.
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| Q - How is a learner's progress and status monitored? |
A - An instructor or administrator needs only to log into their sections to have access to a rich library of reports. Reports can be printed to the screen, hard copied or placed into popular formats which will interface with most spreadsheets as well as other database systems. Reports can be generated for a specific learner, a group of learners or for all learners on the basis of courses taken. The flexibility will astound you!
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| Q - How do I get training and support to administer the Learners' Track campus? |
A - Our support staff is available to you whenever you need them. Whether it is through MSN Messenger, the telephone or our forum boards, assistance is never far away.
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